What Data We Collect and Why
When you create an account with us, we collect the details you provide during registration — your name, email address, phone number, and any identity verification documents we are required to request. When you make a deposit or withdrawal through DANA, OVO, or GoPay, your transaction
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reference and wallet identifier are logged so we can match your payment to your account and resolve any disputes quickly. We also collect device and session data — browser type, IP address, and login timestamps — so we can detect unusual access attempts and keep your
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account secure. Cookies record your session state and language preference; they are not used to build advertising profiles. We do not sell your personal data to third parties. Data tied to wallet transactions — including DANA, OVO, and GoPay payment references — is retained for as
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long as legally required for financial record-keeping, after which it is deleted or anonymised. You have the right to access, correct, or request deletion of the personal data we hold about you, subject to any retention obligations under applicable law. All requests are processed through our
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support channel, which is the fastest path to a resolution.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.